It's the Arris 8xx series router.
We were having trouble logging into wellsfargo (getting to the login page was not a problem). We'd login and then get a timeout on the server. on the rare occasions when we would get into the site and attempt to pay a bill (or about anything else) we'd hit 'enter' to complete a transaction and it would time out on that.
Reading Fred's 1st comment prompted me to go to my local comcast office and get a new router. it looks identical to the Arris but it's an SMC. the companies are making the routers to comcast specs.
At any rate we have NOT had any problems with logging into or paying bills etc since we got the SMC router. My daughter has an earlier Arris model 2xx and she doesn't get the problem either. My guess is that there's something wrong with the newer Arris routers.
