I have had problems for months now trying to get onto this site. It doe NOT work, and thw 800 cust service numbers do not work either. There's no way to get to a live person!!! This is my child support money for my 3 children , and I cant gwt any access to transfer my money to my bank account, which I've done successfully for a year. The system "out of nowhere" doesn't recognize my user Id and password. I've nevee changed it. So I tried to re register and that doesn't work either. While in the register screen and it prompts to enter your pin, I do so and then it kicks me off and still says it doesn't recognize my user id or password. I even tried to have them resend my user and my pw to my email, pretending that I forgot my user and pw (which I did not) and it sent me the exact same pw and user id that I had always had. SO, WHY CANT I ACCESS MY ACCOUNT INORDER FOR ME TO GET MY MONEY TO PAY BILLS WITHAND TAKE CARE OF MY CHILDREN? Im going to call chiod support services and a lawyer today if this site is not working today! They have no right to keep my money! !! Very Irate! Luckily I have friends that are attorneys!
I have had problems for months now trying to get onto this site. It doe NOT work, and thw 800 cust service numbers do not work either. There's no way to get to a live person!!! This is my child support money for my 3 children , and I cant gwt any access to transfer my money to my bank account, which I've done successfully for a year. The system "out of nowhere" doesn't recognize my user Id and password. I've nevee changed it. So I tried to re register and that doesn't work either. While in the register screen and it prompts to enter your pin, I do so and then it kicks me off and still says it doesn't recognize my user id or password. I even tried to have them resend my user and my pw to my email, pretending that I forgot my user and pw (which I did not) and it sent me the exact same pw and user id that I had always had. SO, WHY CANT I ACCESS MY ACCOUNT INORDER FOR ME TO GET MY MONEY TO PAY BILLS WITHAND TAKE CARE OF MY CHILDREN? Im going to call chiod support services and a lawyer today if this site is not working today! They have no right to keep my money! !! Very Irate! Luckily I have friends that are attorneys!