I have found that the ucard.chase.com site is really, really bad. The customer service telephone number gets you into an endless automated menu and never are you offered the option of asking to speak with a representative even though that option is dangled like bait. I succeeded in registering my card and logging on a couple of times on ucard.chase.com, but in spite of what is in the the printed information provided with the card, I cannot transfer the balance to my personal checking account with which to pay my bills. I clicked "one time transfer," the site gave an error message telling me they couldn't process my request and to try again later, locked me onto the error page, and wouldn't let me log off. I even re-booted my computer and now the site will not let me log in. Apparently its little scrambled brain thinks I'm still logged in since it had me in a noose on that stupid error page and wouldn't let me back out or log off. What a hunk of junk. Getting the whole balance out in cash at an ATM is not going to work because it is an odd amount and the last few dollars I will never get except at a gas station where, once I know the exact balance left on my card to the penny I can just click the gas pump until the amount adds up to last few dollars and cents on the card, and spend it that way. Assuming I will ever, ever be able to log on again on the stupid website. Which I doubt.
I have found that the ucard.chase.com site is really, really bad. The customer service telephone number gets you into an endless automated menu and never are you offered the option of asking to speak with a representative even though that option is dangled like bait. I succeeded in registering my card and logging on a couple of times on ucard.chase.com, but in spite of what is in the the printed information provided with the card, I cannot transfer the balance to my personal checking account with which to pay my bills. I clicked "one time transfer," the site gave an error message telling me they couldn't process my request and to try again later, locked me onto the error page, and wouldn't let me log off. I even re-booted my computer and now the site will not let me log in. Apparently its little scrambled brain thinks I'm still logged in since it had me in a noose on that stupid error page and wouldn't let me back out or log off. What a hunk of junk. Getting the whole balance out in cash at an ATM is not going to work because it is an odd amount and the last few dollars I will never get except at a gas station where, once I know the exact balance left on my card to the penny I can just click the gas pump until the amount adds up to last few dollars and cents on the card, and spend it that way. Assuming I will ever, ever be able to log on again on the stupid website. Which I doubt.