I had the same problem Betsy. There is nothing we can do. The webmaster doesn't want to even know what problems people are going though and evidently the bank doesn't either. There is no contact information, no phone, no e-mail, nothing---no way to report anything. I guess we just can't check anything or use the account online, and with the bank not wanting to handle things with a lot of cards inside the bank- were stuck! That website is absolutely useless.
