I called the number you recommended here. They obviously don't want to be contacted- this number is no longer in use and they referred to the automated service number listed on the back of the card. There is no person and the website problems on their end aren't included in their extremely limited list of options. Reporting the problems? I don't think they even want to know about them. Their website doesn't work right, and its all they have given us to use- leaving us out in the dark. Chase bank needs to be held responsible for the actions of the companies they hire. It's one thing to have website problems, and quite another to ignore the problems and the public who has been forced to use them and refuse to even be contacted or have a customer service line. Automated systems recordings- that NOT customer service!
