The Chase u-card site is a joke- only because the site doesn't work, or doesn't accept the correct info i put in it as correct. I have tried many times, with 2 cards. Finally got the first one to work, now the second one will not. I know my birthday! And their phone system recognizes it. Their automated system isn't sufficient. They have no customer service number with a person. I can't find a phone number to reach a person anywhere, not even on the back of the card. So I must come to the conclusion that Chase doesn't care if we can use the site or not, after all, it isn't their money- it's ours. I guess this gives me a reason to never open up a chase bank accout on my own. Word of mouth travels fast, faster then their advertisements and incentives do. If anyone has an answer please let me know.
