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NetJames1997 on

Hi I am a customer service representative at netflix, and I can truthfully say that you're an idiot who has no basic concept of how the internet works "in this day of age". Netflix is the website you're connecting to, if you're getting a NetWork-6-502 error code, power cycle your devices and sign out of Netflix and sign back in, if you need help resetting your password because you forgot it, click here netflix.com/help/470. If this doesn't fix it, call your internet service provider. You pay your internet service provider to connect you to websites it's mostly likely a routing issue. d!*k head.