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Jason Hwang on

I have contacted the Chase and try to solve this problem. The technical staffs (2 persons) have complained about  the browser (Chrome and IE).

After telling them that I can login to my creditcard account but not the checking account (it worked fine before 7/30/2015) with the google

chromebrowser. One of the senior staff said "I am sorry, and can not help you". Also I have tried my IPAD and it has the same sympton.

 I believe this problem is located at the connection between the UI and the system software (the system just hang without error message

and timeout) and it happen randomly. Hopefully Chase will fix this problem soon