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Frances DuWaldt on

The time is 5:35 not the time you show on your site - of 3:36 pm.   Central Standard Time is my time.  What's yours?  And - hey - get this problem fixed - you are way too big a company to not know how to fix this.  Way too big.  That is why big banks need to be downsized - if you get my drift.  I always liked Chase - by the way - good people - professional - polite - do you pay them well?  I sure hope so - because they are probably taking a whole lot of grief from people like me - and they don't deserve to be treated that way.  I love Chase people.  Don't you?  Take care of them.  Take care of this issue and make it quick.  I have big money coming into my account that you will receive - to pay off my credit to you.  Is that enough to make you move?