email down now for 24 hours REALLY

I can see my email at least some of it, cause I know some are missing, in my comcast on line account now, but it won't download to my phone or to OUTLOOK.............REALLY what are you doing and why don't you POST SOMETHING ON YOUR WEBSITE ALERTING PEOPLE THAT YOUR WORKING ON IT..........INSTEAD OF MAKING US CALL IN AN TALK TO A COMPUTER FOR 5 MINUTES BEFORE GETTING A PERSON TO TELL YOU

THERE IS A PROBLEM WITH THE EMAIL!!! WTF????  THIS IS RIDICULOUS!!