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cannot access comcast email

Tue, 11/01/2016 - 12:20am - Anonymous
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Receive HTTP Status 500 - request processing failed; nested exception is java.lang.NullPointer exception

type Exception report

message Request processing failed; nested exception is java.lang.NullPointerException

description The server encountered an internal error that prevented it from fulfilling this request.

exception

org.springframework.web.util.NestedServletException: Request processing failed; nested exception is java.lang.NullPointerException org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:978) org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:857) javax.servlet.http.HttpServlet.service(HttpServlet.java:620) org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:842) javax.servlet.http.HttpServlet.service(HttpServlet.java:727) org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) com.comcast.cima.login.agent.session.RealmSessionAuthnAgentFilterImpl.doFilter(RealmSessionAuthnAgentFilterImpl.java:92) com.comcast.cima.login.agent.BaseRealmAuthnAgentFilter.doFilter(BaseRealmAuthnAgentFilter.java:67)

 

root cause

java.lang.NullPointerException com.comcast.cable.xcpreauth.service.MailBoxService.getEflStatusUrl(MailBoxService.java:647) com.comcast.cable.xcpreauth.service.MailBoxService.getSwanService(MailBoxService.java:607) com.comcast.cable.xcpreauth.controller.XcPreAuthController.index(XcPreAuthController.java:140) sun.reflect.GeneratedMethodAccessor101.invoke(Unknown Source) sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) java.lang.reflect.Method.invoke(Method.java:606) org.springframework.web.method.support.InvocableHandlerMethod.invoke(InvocableHandlerMethod.java:215) org.springframework.web.method.support.InvocableHandlerMethod.invokeForRequest(InvocableHandlerMethod.java:132) org.springframework.web.servlet.mvc.method.annotation.ServletInvocableHandlerMethod.invokeAndHandle(ServletInvocableHandlerMethod.java:104) org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.invokeHandleMethod(RequestMappingHandlerAdapter.java:781) org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.handleInternal(RequestMappingHandlerAdapter.java:721) org.springframework.web.servlet.mvc.method.AbstractHandlerMethodAdapter.handle(AbstractHandlerMethodAdapter.java:83) org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:943) org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:877) org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:966) org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:857) javax.servlet.http.HttpServlet.service(HttpServlet.java:620) org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:842) javax.servlet.http.HttpServlet.service(HttpServlet.java:727) org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) com.comcast.cima.login.agent.session.RealmSessionAuthnAgentFilterImpl.doFilter(RealmSessionAuthnAgentFilterImpl.java:92) com.comcast.cima.login.agent.BaseRealmAuthnAgentFilter.doFilter(BaseRealmAuthnAgentFilter.java:67)

 

note The full stack trace of the root cause is available in the Apache Tomcat/7.0.57 logs.

Apache Tomcat/7.0.57

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