| Issue | Screen | Time & Date | Comments |
|---|---|---|---|
| Computers down. Agents unable to help with policy issues | Tue, 03/05/2024 - 12:14pm | ||
| no answers by phone as systems are down | Mon, 03/04/2024 - 1:00pm | ||
| Claims - content temporary unavailable | Mon, 03/04/2024 - 10:39am | ||
| We’re having trouble loading this page | Wed, 02/07/2024 - 9:40am | ||
| We’re having trouble loading this page | Wed, 02/07/2024 - 9:39am | ||
| Login not working | Mon, 01/29/2024 - 5:35am | ||
| down | Fri, 01/12/2024 - 3:36pm | ||
| No member log in | Sat, 01/06/2024 - 1:21am | ||
| Errors when trying to log in | Tue, 12/05/2023 - 10:04pm | ||
| can't log into Provider portal | Mon, 12/04/2023 - 8:20am | ||
| can not log in | Fri, 12/01/2023 - 12:34pm | ||
| cannot login | Mon, 11/27/2023 - 8:49pm | ||
| Cannot log in | Wed, 11/08/2023 - 7:15pm | ||
| Cannot login | Thu, 10/19/2023 - 10:43am | ||
| Can not login | Fri, 10/13/2023 - 9:04pm | ||
| Login error 'Forbidden: An error occurred. Please contact your system Administrator... | Fri, 10/06/2023 - 9:19am | ||
| Site still down | Wed, 09/27/2023 - 3:30pm | ||
| Cant log in | Tue, 09/26/2023 - 5:53am | ||
| Logs in, then logs out on redirection to Pharmacy | Sun, 09/24/2023 - 7:56pm | ||
| website is down | Sun, 09/24/2023 - 5:06pm | ||
| App and website down | Sat, 09/23/2023 - 1:16am | ||
| App won’t open | Wed, 09/20/2023 - 4:18pm | ||
| 403 error | Wed, 09/20/2023 - 11:47am | ||
| member web app not working, multiple browsers | Thu, 08/31/2023 - 9:45pm | ||
| Website not available | Mon, 08/28/2023 - 7:42pm | ||
| scheduled maintenance | Sat, 08/12/2023 - 6:08pm | ||
| Can't login web or mobile | Fri, 08/04/2023 - 11:01pm | ||
| Cant log in | Fri, 08/04/2023 - 10:38pm | ||
| Does not log me in | Fri, 08/04/2023 - 10:37pm | ||
| Unable to login, says BAD REQUEST | Thu, 08/03/2023 - 2:31pm | ||
| Crash down | Fri, 07/28/2023 - 5:35pm | ||
| wont load member home after loggin | Wed, 07/26/2023 - 4:52pm | ||
| try to login as member and just spins and spins | Tue, 07/25/2023 - 5:22pm | ||
| Login Issues | Sun, 07/23/2023 - 1:28pm | ||
| Unexpected System Error When trying to login | Sun, 07/23/2023 - 10:00am | ||
| Site Down - Error Message | Sun, 07/23/2023 - 8:48am | ||
| Access Denied | Mon, 07/10/2023 - 2:16pm | ||
| Website down for almost 5 hours now | Mon, 07/10/2023 - 12:51pm | ||
| Down | Fri, 06/30/2023 - 7:28pm | ||
| Cannot login - blue spinning logo | Mon, 06/05/2023 - 11:00am | ||
| Can't login to employer portal | Mon, 06/05/2023 - 9:23am | ||
| spinning on login | Thu, 06/01/2023 - 1:03pm | ||
| spinning on login | Thu, 06/01/2023 - 12:00pm | ||
| Cannot login - blue spinning logo | Thu, 06/01/2023 - 11:46am | ||
| cannot log into portal | Thu, 06/01/2023 - 10:54am | ||
| Can't Login Blue Spinning Wheel (Scheduled Maintenance) | Thu, 06/01/2023 - 10:23am | ||
| Unable to login. Blue cirlcle non-stop spinning. | Thu, 06/01/2023 - 10:13am | ||
| Not loading - maintenance | Thu, 06/01/2023 - 9:32am | ||
| Site will not launch, just spins. | Thu, 06/01/2023 - 9:21am | ||
| down | Thu, 05/18/2023 - 8:43pm |
