SERVER UP BUT EMAIL BLOCKED, message says Email blocked for security reasons, no access to pswd NUMBER TO CALL DOES NOT ANSWER

Ellen Horan 3:50 PM FEB 19 2015 -- HELP -- MY EMAIL IS BLOCKED after AOL server nightmare, I cannot get access, or change pswd. IT says blocked for SECURITY REASONS> CANNOT ACCESS EMAIL! PHONE NUMBERS PLEASE, NO CUSTOMER HELP