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Issue Screen Time & Date Comments
App won't open. Multiple devices Sun, 08/30/2020 - 5:12am
App is not working Sun, 08/30/2020 - 4:21am
cant login online or mobile app Sun, 08/30/2020 - 3:59am
Can't log in Sun, 08/30/2020 - 3:37am
Can't reach website Sun, 08/30/2020 - 3:35am
Service unavailable since 8/25/20 and 8/27/30 Thu, 08/27/2020 - 10:10am
Computer down Wed, 08/26/2020 - 10:38am
wont allow for money transfer Wed, 08/26/2020 - 12:21am
Western union down for a few days Sun, 08/23/2020 - 4:26pm
Won’t process money Sun, 08/23/2020 - 10:54am
Cant pick up money Sat, 08/22/2020 - 1:06pm
Service currently down Sat, 08/22/2020 - 12:57pm
Failed to perform remittance
Fri, 08/21/2020 - 4:44am
Won’t process payment Thu, 08/20/2020 - 4:17pm
General compliance decline??? Fri, 08/14/2020 - 4:03pm
Cannot send a transfer to Haiti!! Fri, 08/14/2020 - 9:16am
Online transfer issues Thu, 08/13/2020 - 8:18am
cash pickup icon not available Thu, 08/13/2020 - 12:38am
Cant pick up money Wed, 08/12/2020 - 7:24pm
Error on all digital services. Wed, 08/12/2020 - 7:19pm
Compliance Error for Bank Wed, 08/12/2020 - 6:34pm
Cash pick up not available again and again and again Mon, 08/10/2020 - 6:28pm
Error message Mon, 08/10/2020 - 8:02am
Unable to pick up cash technical error Mon, 08/10/2020 - 7:18am
Cash pick up not available again and again and again Sun, 08/09/2020 - 6:02pm
Cash in issue via paymaya app Sun, 08/09/2020 - 5:39pm
Cash pick up not available again and again and again Sat, 08/08/2020 - 9:13am
Cash pickup not available
Fri, 08/07/2020 - 2:49pm
Won’t go past sender’s name Fri, 08/07/2020 - 2:27am
Won’t process Wed, 08/05/2020 - 4:55pm
No service available Wed, 08/05/2020 - 7:12am
Regulatory compliance error Tue, 08/04/2020 - 9:08am
No service available Tue, 08/04/2020 - 7:00am
App keeps saying state is not correct Mon, 08/03/2020 - 5:46pm
App not loading
Sun, 08/02/2020 - 6:37pm
Service unavailable Sun, 08/02/2020 - 6:32pm
App not working for several days. Sat, 08/01/2020 - 11:55am
Service unavailable try again later Sat, 08/01/2020 - 10:17am
website not working
Sat, 08/01/2020 - 5:17am
Service not available Sat, 08/01/2020 - 4:39am
Cant send money online
Fri, 07/31/2020 - 11:30am
Unable to send funds via web interface Thu, 07/30/2020 - 9:03pm
Western Union will not return funds Tue, 07/28/2020 - 5:41am
can't send online Sat, 07/25/2020 - 10:19am
Can't send money Fri, 07/24/2020 - 11:01pm
service unavailable Fri, 07/24/2020 - 6:37pm
unable to add a receiver or process transfer from website Thu, 07/23/2020 - 4:19am
General compliance decline Wed, 07/22/2020 - 11:27pm
Western union down Tue, 07/21/2020 - 1:14pm
Does not accept transfers Fri, 07/17/2020 - 6:41am

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