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Cannot get into VS card account on app

Sun, 07/17/2022 - 8:41am - Anonymous

When I try to sign in it says LOGIN ERROR

"Mapping into unique user key resulted in null or empty value from source attributes" 

has been doing this for about 2 weeks now. 
and yes my app is updated to the latest version 

Comments

Lisa Stuckey on

Can't see my account 

Kristie on

Also cannot see account or pay bill

Angela on

Tried logging onto my VS account to make payment and it just always shows a white screen.

Kendra on

Cannot log into account.  Keep getting the following message "We're sorry. A technical glitch occurred and your request could not be completed. Please try again."

Marissa P on

Been tryinf for over a week to login into CC payment and it is a white screen! Not to mention I called to make a payment (due 7/13) and customer svc line for over 20 mins kept saying "due to high call volume wait times are longer than expected". After 10 mins of that finally got "a representative will be with tou shortly". This was repeated for over 20 mins! I screenshotted how long I was in hold over 35 mins. I hung up, I had to tend to my kids. So now my payment is overly late and I can't get through via app, desktop or call! 

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