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The site of Union bank of California still down -will it get addressed?

Tue, 02/05/2013 - 4:42am - Anonymous
Site: 

What shocks me is the fact we, customers, received nothing from the bank regarding the downtime.

Is the bank in a serious need of cyber security services?

Comments

Jesse on
There must be some sort of DNS synch issue and I think all Time Warner cable customers may be affected (or perhaps this is a S. CA issue?) The main URL is still consistently unreachable for me using Time Warner cable access from home. Last week at one point it was also unreachable from my office but it comes up fine now. I am guessing most of people reporting issues are using Time Warner. Union Bank IT dept should be reaching out to COX to solve the issue. There was probably some DNS update three weeks back that didn't propagate correctly within Time Warner network.
virgo on
Thank you for your answer. I use neither of these providers, so the issue is not there. Had to call the customer service; answer 10+ personal security questions. Luckily, there is a way to access the site to make payments to avoid the late charges. Still, the bank should reach out to customers about this issue. This would reduce the number of incoming calls to customer service

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