| Issue | Screen | Time & Date | Comments |
|---|---|---|---|
| Account pages not fully loading, shows no devices or any transactions in payment history | Mon, 06/14/2021 - 2:23pm | ||
| website not working | Tue, 06/08/2021 - 1:26pm | ||
| Can't Log In | Mon, 06/07/2021 - 3:16pm | ||
| Website doesn't load | Sun, 04/18/2021 - 2:29pm | ||
| can't call out | Mon, 02/08/2021 - 9:09am | ||
| Can't Log In | Wed, 01/27/2021 - 6:29pm | ||
| Wont load | Mon, 01/25/2021 - 5:24pm | ||
| website won't load | Thu, 01/14/2021 - 11:47pm | ||
| Under maintenance yet | Sun, 12/27/2020 - 10:01am | ||
| No Service | Fri, 12/25/2020 - 12:38pm | ||
| Cannot login app and site | Thu, 12/24/2020 - 9:37am | ||
| Mobile app not working. | Mon, 12/21/2020 - 3:29pm | ||
| No send or receive calls | Thu, 11/19/2020 - 12:28pm | ||
| No phone service | Wed, 11/11/2020 - 11:18am | ||
| Outage | Tue, 10/06/2020 - 9:47am | ||
| Cannot add minutes | Fri, 08/14/2020 - 5:17pm | ||
| Website unresponsive | Tue, 08/11/2020 - 8:56am | ||
| can't access website account info or purchase add-on | Thu, 08/06/2020 - 12:53pm | ||
| can't access account info or add plan | Mon, 07/20/2020 - 12:02pm | ||
| Website won't let me create or access new account | Fri, 07/17/2020 - 1:48pm | ||
| Website won't load account data | Fri, 07/17/2020 - 9:39am | ||
| Website not working correctly | Tue, 07/07/2020 - 5:31am | ||
| Can't access the website on internet or on the phone app | Sun, 06/21/2020 - 11:04am | ||
| no service | Sat, 06/06/2020 - 4:18pm | ||
| site inaccessible | Wed, 05/27/2020 - 12:37am | ||
| no service | Mon, 05/11/2020 - 2:06pm | ||
| Can't log in or access My Account app | Fri, 05/08/2020 - 12:15pm | ||
| website "down for maintenance for at least last 4 hours | Fri, 05/01/2020 - 2:24pm | ||
| TracFone website is currently under maintenance | Wed, 04/29/2020 - 4:42am | ||
| Password reset | Tue, 04/28/2020 - 9:58am | ||
| can't login | Sat, 04/25/2020 - 7:49am | ||
| Can't login | Sat, 04/04/2020 - 11:28am | ||
| Website not responding | Tue, 03/31/2020 - 5:44pm | ||
| cannot access tracfone.com | Fri, 03/06/2020 - 12:21pm | ||
| Can’t get balance of minutes. Website down for maintenance | Fri, 03/06/2020 - 12:19pm | ||
| Can't add purchased minutes to the phone for the 24 hours | Sat, 01/25/2020 - 1:50pm | ||
| No service | Thu, 01/16/2020 - 2:13pm | ||
| Texts are not going thru | Tue, 10/08/2019 - 9:00pm | ||
| No Servicr | Fri, 10/04/2019 - 5:46pm | ||
| down | Wed, 08/21/2019 - 1:50pm | ||
| no service | Wed, 08/07/2019 - 4:09pm | ||
| No reception / no network / no service | Wed, 06/05/2019 - 1:02pm | ||
| No phone service | Wed, 06/05/2019 - 12:57pm | ||
| Phone issues | Wed, 06/05/2019 - 12:54pm | ||
| no service | Wed, 03/27/2019 - 7:49pm | ||
| Website Down For Maintenance | Sat, 01/05/2019 - 11:20am | ||
| Tracphone can't reload thru app website | Wed, 11/28/2018 - 11:38pm | ||
| For the last five days, cannot get balance via website or phone app. | Mon, 11/26/2018 - 6:24am | ||
| cant get balance | Fri, 11/23/2018 - 3:15am | ||
| site doesn't pull up | Wed, 10/10/2018 - 8:19am |
