CMN3101E The system is unavailable due to "CMN0417E".

Mon, 11/28/2011 - 7:19pm - Anonymous

I keep getting the same message when trying to check out my puchase -- "CMN3101E The system is unavailable due to "CMN0417E".

One would think that a major retailer like Home Depot wouldn't have such problems.  Sadly, it seems that is not the case.


Ray on
CMN3101E The system is unavailable due to "CMN1013E". Trying to submit my online order I got this message with home depot. I guess some stores don't like getting sales.
Tom on
I received the same error today (1/3/2012) and when I did a chat with a service rep. I was told that I hit the "Add to Cart" button too many times. That was a joke and did not happen. He suggested removing the item from the chart and trying again. I did that and got the same message. He then said that "gee the error must be on our side then" and advised me to call the 800 number to place my order. This is totally unacceptable from a major retailer like Home Depot. This error refers to a system problem on their site. They didn't even tell me if they were going to refer the problem to Tier II support for resolution. I guess that it will mysteriously disappear at some.
nick on
same error happen to me, it was weird because it ordered me to re-enter my address and payment method after viewing "edit pickup details"
Tom on
I found that this seems to occur when you try to use PayPal. I was able to use a credit card and it worked fine. Some issue with their code and the way they receive the verification from PayPal that they can't handle properly. At least thats what seems to be the case with my issue.
James on
Who ever designed the Home Depot web page is a complete [email protected]*ing moron.
Peggy on
It is just not only Home Depot,it is also Disney Store.They have 40% off and to night is the last day. I wish retailer store will get their web site up to date.I guess they miss out on a big order.

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