Site: The Home DepotThe website recognizes me but doesn't go beyond it's home page. Can't get access to my account from my laptop or my smartphone. Add new comment Comments I haven't been able to access my account or change my password since I got my home depot cc a year ago. I was only able to access it once and that's the first time I downloaded the app. reply Add new comment Your name * E-mail * The content of this field is kept private and will not be shown publicly. Comment * Notify me when new comments are posted urXnBB Enter the code above * Enter the code without spaces.