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I've had my card over 3 years. I've NEVER been able to register my card or access my online account. I've called customer service a dozen times. They try to fix it, for about 10 mins. When that doesn't work, they disconnect me. How am I supposed to be able to go paperless, manage my account, pay my bill? So frustrating. Once I get this card paid off, I am closing my account. This is NOT worth my time and effort. I'll shop somewhere else for sure.
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I've not been able to login to manage my Red Card online, for months now. Each time I get a message saying that my login ID and password are not correct. When I select forgot user name and password, fill in my account number and then the last four digits of my SS#, I get a window that says my SS# is not valid. I've had the card since the early '90's. I know that my SS# is correct.
I see, online, that many other folks have problems logging in.
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