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"This site can’t be reached" when logging in

Wed, 11/23/2016 - 6:26pm - Anonymous

https://sso.suntrust.com/oam/server/authentication

Comments

Jimmy Gault on

I am not able to log into my online bank account

Selina Cook on

I can not log in moble to SunTrust long in from moble I alway could be it just stop onit own.V

william Fanizzo on

Unable to log in

 

Jimmy Gault on

have not been able to log online acct for a week

 

Jimmy Gault on

this online site is down again

Jimmy Gault on

can't log online acct

Anonymous in SC on

Site:  Sun Trust --I have not been able to sign on to Sun Trust from my desk top off and on for several weeks.  Was told by customer service my IP address is being blocked.  Cust. Serice claims I have a virus on my desk top computer but my virus scans come back negative.  i can log on thru my lap top.

john hendry on

I do not know whatis going on with my personal checking acct. I can not log in to my acct

Jimmy Gault on

online down

Reva on

what's wrong with your websites? Haven't been able to sign in or access my accounts for 10 days now.

walter atzert on

cannot log into account. tried from 3 different computers. Never had this problem before. tried doing live chat but didn`t work.

NANCY L BROWN on

WHY CAN'T I SEE MY STATEMENTS I NEVER HAD THIS BEFORE PLEASE HELP I NEED TO SEE MY CHARGES ASN DEPOSITS

david lipani on

I am currentlly in South Africa, and cannot access my account.  I need particular information from my checking account.  What can I do?

Suzan Kroul on

havent bee able to open my Comcast account

Jack Gandy on

It is VERY hard to log on to my account,  and when I finally do, it won't let me pay bills!!!

Anton Chigurh on

Their site is always broken, and the last time that this happened, I logged in through a work VPN, managed to get onto their site, and they BANNED my user account. I spent 20 minutes on the phone, they were not able to "validate" me because they had the wrong phone number for me in their system. So I had to drive for 30 minutes to a branch that was open, and we called the SAME number and had to wait another 20 minutes. They unbanned my account, and I was able to access it. I think that these amateurs have a broken firewall or something since you actually could log in from another connection albeit you would be banned quickly afterward.

Here's the error message that I normally get in Chrome. The Firefox message is similar. As soon as you click the login button, this appears with no delay.

 

This site can’t be reached

sso.suntrust.com unexpectedly closed the connection.

Try:

  • Checking the connection
  • Checking the proxy and the firewall
  • Running Windows Network Diagnostics

 

ERR_CONNECTION_CLOSED
Aluizio Sales Junior on

I face the same issue. And they told the account has no restriction or issue. It should work normally. I tried explorer , chrome , mobile/computer, wifi/4G. ..sso.suntrust.com can not be reached.

 

 

Gloria Benett on

I have not been able to log on to my account for two days.  I pay my bills here.  Please repair.

Karen BLACHOWIAK on

I cannot log into my online suntrust banking.

Kelly Sims on

I can't log into my suntrust banking

tony d barnett on

Cannot access personal banking from home on my laptop or ipad. SunTrust has given me a pile of excuses including "someone is trying to get into your ip address so your ip address is blocked." The ip address they are blocking is the Shentel ip address for the internet and not my devices. The "person" trying to get into my account from this ip address is ME. They are using every excuse possible to avoid just saying SunTrust screwed up the upgrade and can't fix it. Four times they have told me they unlocked it and it would take 24 hours for me to get my online banking informatio n. That gets rid of the customer for 24 hours and when the customer calls back they get another person that gives me another big story. One told me to clean out my cookies because I had to many. Totally incompetant people and SunTrust needs a class action suit for blocking customers from their accounts for weeks. Can't pay bills on line or see any balances. 

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