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SunTrust (Now Truist)

Issue Screen Time & Date Comments
40-50 minutes on hold to speak with someone? Thu, 03/10/2022 - 2:30pm
once I log in the sites instantly logs me out Thu, 03/10/2022 - 12:16pm
I have not received a Truist debit card Thu, 03/10/2022 - 11:54am
can't reset password Wed, 03/09/2022 - 10:26pm
Can login to account Wed, 03/09/2022 - 4:49pm
wrong ID/password Tue, 03/08/2022 - 4:30pm
Login Problems Tue, 03/08/2022 - 3:51pm
No Log In Tue, 03/08/2022 - 7:34am
Almost four weeks, over thirty hours of waiting on phone to speak to someone. Can't... Tue, 03/08/2022 - 1:37am
cant log in Tue, 03/08/2022 - 12:46am
online account not updating Mon, 03/07/2022 - 3:49pm
Keeps logging me out Mon, 03/07/2022 - 7:08am
Online Bill Pay Not Working Sun, 03/06/2022 - 5:15am
Can't transfer funds online or over phone. Sat, 03/05/2022 - 9:55pm
can't sign into account Sat, 03/05/2022 - 5:06pm
Can’t log into the app…STILL Sat, 03/05/2022 - 5:12am
Can’t log into the app Sat, 03/05/2022 - 3:25am
debit card transactions not working Fri, 03/04/2022 - 6:15pm
Can't find car loan tried to make payment but the now truist says that my account... Fri, 03/04/2022 - 4:19pm
Can't log in to app Fri, 03/04/2022 - 4:04pm
Can’t login Fri, 03/04/2022 - 9:19am
Cannot access SunTrust/Truist accounts since transition Fri, 03/04/2022 - 7:39am
cannot see bank statements Fri, 03/04/2022 - 7:30am
Mobile Deposits Down Thu, 03/03/2022 - 2:28pm
Login online banking down Thu, 03/03/2022 - 8:48am
SunTrust app tells me to go to Truist but account not there. I can not pay my loan! Thu, 03/03/2022 - 8:01am
Can't log in Thu, 03/03/2022 - 7:11am
No activity shown since February 14th Thu, 03/03/2022 - 2:11am
After login, frozen screen, then "check your connection" msg Wed, 03/02/2022 - 7:56pm
After I log in screen goes blank. Wed, 03/02/2022 - 2:06pm
Transactions not working checking account. Wed, 03/02/2022 - 1:07pm
can't log in Wed, 03/02/2022 - 9:35am
after I log in, the screen goes blank. Nothing to see Wed, 03/02/2022 - 6:10am
Unable to log in or use cards Wed, 03/02/2022 - 3:54am
No mobile deposit/no access to mobile banking Tue, 03/01/2022 - 6:42pm
Deposits not working Tue, 03/01/2022 - 5:22pm
Cannot login Tue, 03/01/2022 - 2:00pm
Unable to access payoff of mortgage for closing Tue, 03/01/2022 - 12:48pm
Can't find my business credit card & been on hold 2 hours 40 mins Tue, 03/01/2022 - 11:31am
No content when accessing statements Tue, 03/01/2022 - 11:07am
Cannot login to Truist account - automatically logs me out as Tue, 03/01/2022 - 10:51am
Bill pay payments not showing deducted from account once processed Tue, 03/01/2022 - 10:26am
Cannot login to business account Tue, 03/01/2022 - 8:20am
Can't log in Tue, 03/01/2022 - 8:17am
ATMs not working. Tried a different banks ATM and it said institution routing information... Tue, 03/01/2022 - 6:57am
cant log into online banking Tue, 03/01/2022 - 6:20am
Not sending automatic Zelle transfer payments. Mon, 02/28/2022 - 10:02pm
My money is gone Mon, 02/28/2022 - 6:42pm
Unable to view check images Mon, 02/28/2022 - 6:16pm
System not functional Mon, 02/28/2022 - 5:26pm

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