site down for 33rd time in a row? Scam?

Thu, 01/17/2019 - 12:33pm - Anonymous

seems like the site is ALWAYS DOWN, 33 reports in 40 days? This sounds more like a scam. Called by phone. Service rep says site down, can do nothing to help, call back in an hour.

Hard to use protection plans if you can't file a claim. Starting to wonder at their honesty.

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