Menu

Pins are jumbled up in a weird stack. Can't view pins or interact with any pins on anyone's board!

Mon, 04/24/2017 - 2:15pm - Anonymous
Site: 

I can't view my pins on my profile boards or other people's boards at all.  They are stacked in an unviewable pile. I hve been unable to use the site for over 5 weeks now.  The problem is not just on my computer either, it is widespread, and my cache is clean.  Only my homefeed is loading up normally.  I am using an HP PC/Chrome browser. 

 

Screenshot: 
This is all I am seeing on every board, no matter how many pins are on it! Site is unusable, problem is widespread, not just my computer.  PC, Chrome browser. Only HOMEFEED loads pins normally. Pinterest needs to fix this, it is on their end.

Comments

Sharon L on

im getting fed up too, that's same thing happening to me! Not getting any support from Pinterest either. I've tried different browsers & it's still the same!

karen on

Sharon-- I did get a reply back this morning that they are "aware of the problem" (it weeks of nagging by us to get even this much from them) and their techs are "working on fixing it".  I had told them on their Facebook page several times to look at the "Pinterest Site Down Reports" and see the screenshots I put up and read that others are having this problem too, it is not just my computer as they were trying to tell me.  Anyway, not sure if I received a robo email answer or not, but I am HOPING they actually are working on the problem and might get it fixed soon.  So hang in, and keep checking your Pinterest to see if it is fixed.  

Sharon L on

Karen~` Pinterest just emailed me asking if I use Safari. I told them I only use Google Chrome. They said they are working on it & to hang in here....I'm not holding my breathe ;)

karen on

Thanks so much for the feedback. Yeah, I'm on a PC with Google Chrome too.  I'm thinking maybe I need to update my Chrome, but it is supposed to update automatically, and it says I am "updated and current" aleady, so now I am not sure what to do.  So, I don't know exactly what to do now.  I am hoping Pinterest gets a bead on this.  I am sure it is on their end.  It is not a cache problem, is it was, the Homefeed would not be loading pins correctly and fast like it is still doing, all other pins stack up. So I am just waiting to see what Pinterest can do to help. 

karen on

Sharon, just checked my Pinterest, and somehow the stacking problem it is FIXED!!!!!! I guess Pinterest finally fixed their end, because I had done nothing on mine.  The nightmare is OVER!  Yay!!!!!! 

Sharon L on

YAY!!! Mine is too!! Thanks for following with me through this mess! All good ;)

karen on

And thank you Sharon for all your input. This site, and the Pinterest Facebook page, are the ONLY major places with transparancy where we can see if it's just us with a problem or many others. It's such a huge relief to see our boards and all our pins up there on our profiles again!!! -- Karen :-) 

Add new comment