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not saving entries

Mon, 12/30/2019 - 7:42am - Anonymous
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This is twice this week that entries were not saved. it showed a green check mark over the disk save symbol but did not save.  I will have to find another online journal as this is a frustrating issue that even Google docs would not miss.

Comments

Maria on

I have literrally retyped my entry 3 times now and saved it several times.  It is not saving it.  I am so frustrated with this app.  I was really loving it at the beginning which I started using it in Aug.  Now it is not working and I am frustrated!!!!!

 

I am going to print off everything I have put in it and hopefully find another app that works the way it is supposed to.

 

DO NOT USE THIS APP, IT IS A PIECE OF CRAP!!!!!!

Maria on

Ok, I was able to find the different versions....why not just have those in the saved area....you made me think that all was lost!  Thankfully I was able to restore the version I needed.

 

So I will continue using this app for now and see what happens, however I'm thinking I will be saving everything to a pdf file just in case.

 

 

Cate on

you wrote: "Ok, I was able to find the different versions."

Where did you find this? All I see it this version or the option to upgrade to paid. I found the symbol that says "entry versions" when you hover over it but when I click on it it says there are no versions. I spent and HOUR on that particular entry.

Yvette Valenzuela on

So how did you find different versions.  This so off, never had this problem 10 years ago, last time I used the app.

Simone on

I am so sad.  I have been using this program for years.  The last few times I wrote in it my postings have been lost except for a few lines I started with.  hours of work lost.  I will need to find a new program. 

Cate on

Me too. And now I can't remember all that I wrote (that's why you write it down right?). Are they sabotaging free Penzu?

Janie on

I'm having the same problem. It began on Monday and I entered another posting today. It didn't save! I've never had problems like this with Penzu before, either. I'd hate to have to find another online journal because I like this one. Who do you complain to about this issue??

Denise on

I walked away from the computer and came back and the last two changes to a journal entry were gone. I didn't accidentally trash it. I just walked away for an hour or so. I use the journal to document issues at work. I need what was lost restored. Any ideas?

Robert on

The same happened to me today. I'm looking for alternatives...

James Steamer on

Penzu saved my first entry but every time I add to it and yes, see the green arrow showing it is saved, when I log back in later it is NOT saved.  What the hell is going on?

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