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Their new credit card gateway doesnt work.

Sat, 08/29/2015 - 7:40am - Anonymous
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Macy's credit card online management system as down for sometime with a promise that a new upgraded system will be launched on 27th August. It did launch  with a new page and look - However the link to manage your accounts leads you to register again on a new banking system which does not recognize you. And now the link is not working and gives a popup that it is currently unavailable with no reasoning nor a resolution time.

I am not sure when I am due to pay my bill. If I am unable to do so because of their system and then am charged for late payment - that will be just be unfair. So frustrated!

Comments

JDS1976 on

If you call Macy's customer service (number on the back of the card), they can let you know and take a payment over the phone I am sure.

MACY on

OBNOXIOUS HOLD TIMES.

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