| Issue | Screen | Time & Date | Comments |
|---|---|---|---|
| mobile app wont work | Wed, 02/12/2020 - 9:05am | ||
| Site has been down for almost a week | Tue, 02/11/2020 - 1:19pm | ||
| System error | Tue, 02/11/2020 - 9:58am | ||
| System error | Mon, 02/10/2020 - 10:39am | ||
| System error | Sun, 02/09/2020 - 9:42am | ||
| System error | Sun, 02/09/2020 - 6:26am | ||
| can't log in | Wed, 02/05/2020 - 12:58pm | ||
| Login not working | Tue, 02/04/2020 - 8:29pm | ||
| cannot log in to my account | Tue, 02/04/2020 - 7:53pm | ||
| site won't load | Tue, 02/04/2020 - 9:57am | ||
| Web page will not load | Sun, 01/26/2020 - 11:30am | ||
| will login but won’t send authenticate code | Sun, 01/26/2020 - 6:16am | ||
| Will not go to main menus | Thu, 01/23/2020 - 8:21pm | ||
| not able to login | Fri, 01/17/2020 - 3:34pm | ||
| Can’t pull up zelle on key bank | Tue, 01/14/2020 - 9:49am | ||
| Site is up but page not displaying | Sun, 01/12/2020 - 2:59pm | ||
| Can't log in on Android App | Sat, 12/28/2019 - 11:00pm | ||
| can't log in | Wed, 12/25/2019 - 8:17pm | ||
| Direct Deposit system is down | Fri, 12/20/2019 - 12:11pm | ||
| can't log in at all for 24 hours | Wed, 12/18/2019 - 1:18pm | ||
| App down | Wed, 12/18/2019 - 6:25am | ||
| down | Sat, 12/14/2019 - 6:33pm | ||
| Not loading anything | Fri, 11/29/2019 - 10:17pm | ||
| App is down | Fri, 11/22/2019 - 6:18pm | ||
| App will not allow sign in | Fri, 11/22/2019 - 10:27am | ||
| can't log in into account | Fri, 11/22/2019 - 7:44am | ||
| Paycheck not deposited | Fri, 11/22/2019 - 5:47am | ||
| Check not deposited. Phone service not working | Fri, 11/22/2019 - 5:36am | ||
| Pay check not deposited | Fri, 11/22/2019 - 5:29am | ||
| Paycheck not deposited | Fri, 11/22/2019 - 5:23am | ||
| Pay check missing | Fri, 11/22/2019 - 5:13am | ||
| Direct Deposit not deposited, automated phone number down | Fri, 11/22/2019 - 5:12am | ||
| No Direct Deposit | Fri, 11/22/2019 - 5:11am | ||
| Paycheck not deposited | Fri, 11/22/2019 - 5:08am | ||
| NO DD | Fri, 11/22/2019 - 5:07am | ||
| Paycheck not deposited | Fri, 11/22/2019 - 4:48am | ||
| Deposits sent from employer not showing on Key Bank | Fri, 11/22/2019 - 4:45am | ||
| No paycheck; customer service # not working | Fri, 11/22/2019 - 4:45am | ||
| All SYSTEMS down | Fri, 11/22/2019 - 4:39am | ||
| No paycheck | Fri, 11/22/2019 - 4:38am | ||
| No paycheck deposits and phone line down | Fri, 11/22/2019 - 4:36am | ||
| No Paycheck | Fri, 11/22/2019 - 4:35am | ||
| No paycheck deposit, phone doesn't connect when trying to call, no online chat... | Fri, 11/22/2019 - 4:29am | ||
| No direct deposit made, no customer service, no on-line agents | Fri, 11/22/2019 - 4:22am | ||
| Check didn’t deposit | Fri, 11/22/2019 - 4:16am | ||
| Not working | Fri, 11/22/2019 - 4:13am | ||
| No paycheck | Fri, 11/22/2019 - 4:05am | ||
| Direct Deposit not in my account | Fri, 11/22/2019 - 4:01am | ||
| Paycheck late | Fri, 11/22/2019 - 4:01am | ||
| Where is my money? | Fri, 11/22/2019 - 4:01am |
