| Issue | Screen | Time & Date | Comments |
|---|---|---|---|
| Can’t login on mobile app | Thu, 02/09/2023 - 4:34pm | ||
| Can't log in | Wed, 02/08/2023 - 3:31pm | ||
| cant log in or make new password | Wed, 02/08/2023 - 9:12am | ||
| Can’t log in | Tue, 02/07/2023 - 5:45pm | ||
| Still cannot log in | Tue, 02/07/2023 - 4:31am | ||
| Site won't load | Mon, 02/06/2023 - 4:52am | ||
| ib2zip cookie present | Mon, 02/06/2023 - 3:24am | ||
| Log in erros | Sat, 02/04/2023 - 8:07am | ||
| Cant log in to site | Sat, 02/04/2023 - 8:05am | ||
| App not working | Fri, 02/03/2023 - 4:16am | ||
| Cannot log into the app without an error | Wed, 02/01/2023 - 12:46pm | ||
| Can't access banking activity detail or bill pay function for over an hour now; no... | Tue, 01/31/2023 - 4:03pm | ||
| Canr log in | Tue, 01/31/2023 - 9:31am | ||
| Get system error message | Wed, 01/25/2023 - 3:56am | ||
| Can't reach it | Tue, 01/24/2023 - 9:03pm | ||
| Can't reach it | Tue, 01/24/2023 - 9:02pm | ||
| Something went worng |
 |
Thu, 01/19/2023 - 4:51pm | |
| System error | Wed, 01/18/2023 - 8:42am | ||
| No deposit available on mobile App | Sat, 01/14/2023 - 11:17am | ||
| login down | Sat, 01/14/2023 - 10:39am | ||
| Can’t log in on app | Sat, 01/14/2023 - 5:56am | ||
| Can't login | Wed, 01/11/2023 - 12:00pm | ||
| No way to login | Tue, 01/10/2023 - 3:19pm | ||
| Support phone numbers not working | Mon, 01/09/2023 - 9:13am | ||
| Can’t unlock card | Mon, 01/09/2023 - 8:55am | ||
| Error message |
 |
Mon, 01/09/2023 - 4:56am | |
| Online banking not appearing | Mon, 01/09/2023 - 4:45am | ||
| Website Error | Sun, 01/08/2023 - 7:41pm | ||
| site responds but is unavailable | Sun, 01/08/2023 - 1:48pm | ||
| Website and app down for 3 days now | Sat, 01/07/2023 - 5:45pm | ||
| Can’t Lihue in | Thu, 01/05/2023 - 3:44am | ||
| Can not log in | Wed, 01/04/2023 - 10:57am | ||
| Cannot deposit checks using mobile app |
 |
Tue, 01/03/2023 - 10:57am | |
| Cannot login | Tue, 01/03/2023 - 10:04am | ||
| I can’t get into key bank app. Screen is gray when I attempt | Mon, 01/02/2023 - 8:07am | ||
| Cannot Log In | Mon, 01/02/2023 - 5:51am | ||
| Can not log in | Sun, 01/01/2023 - 11:43am | ||
| App will not load |
 |
Fri, 12/30/2022 - 8:09pm | |
| App will not load |
 |
Wed, 12/21/2022 - 7:26pm | |
| App wont load | Wed, 12/21/2022 - 11:21am | ||
| Can't log in | Sun, 12/18/2022 - 7:31am | ||
| No response to get statements or line items | Sun, 12/18/2022 - 5:31am | ||
| Can't Log In | Sat, 12/10/2022 - 6:13am | ||
| App down | Fri, 12/09/2022 - 3:56am | ||
| Mobile deposit not working | Wed, 12/07/2022 - 9:03pm | ||
| Won't let me log in | Tue, 12/06/2022 - 11:37am | ||
| App won’t load transactions | Fri, 12/02/2022 - 8:25pm | ||
| App won't load | Fri, 12/02/2022 - 9:44am | ||
| Mobile app and website won't load | Fri, 12/02/2022 - 8:57am | ||
| Online and app down | Fri, 12/02/2022 - 8:28am |
