| Issue | Screen | Time & Date | Comments |
|---|---|---|---|
| Website/issue with card | Thu, 11/26/2020 - 1:08am | ||
| No information | Thu, 11/26/2020 - 12:36am | ||
| No login page - busy icon only | Wed, 11/25/2020 - 9:53am | ||
| Not working | Tue, 11/24/2020 - 5:13am | ||
| NYS UI still hasn’t deposited | Tue, 11/24/2020 - 1:36am | ||
| App info disappeared... | Sun, 11/22/2020 - 12:17pm | ||
| Not available | Sat, 11/21/2020 - 5:43pm | ||
| Can't log in | Sat, 11/21/2020 - 9:52am | ||
| cant sign in on app or website | Sat, 11/21/2020 - 9:35am | ||
| Systematic error | Sat, 11/21/2020 - 9:35am | ||
| Can't sign in on app | Sat, 11/21/2020 - 9:27am | ||
| Error cant load | Sat, 11/21/2020 - 9:18am | ||
| System Error Message - Can't Login! | Sat, 11/21/2020 - 8:56am | ||
| App not working!! | Sat, 11/21/2020 - 7:42am | ||
| Why isn’t the app working anymore? | Fri, 11/20/2020 - 10:59am | ||
| Can't log in | Fri, 11/20/2020 - 5:14am | ||
| App not working | Fri, 11/20/2020 - 3:30am | ||
| App not working | Wed, 11/18/2020 - 1:37pm | ||
| online and app | Wed, 11/18/2020 - 12:44pm | ||
| App not working | Wed, 11/18/2020 - 5:41am | ||
| Login | Tue, 11/17/2020 - 12:36pm | ||
| cannot login online | Tue, 11/17/2020 - 2:05am | ||
| Out | Mon, 11/16/2020 - 12:52am | ||
| Can't log in | Sun, 11/15/2020 - 2:32am | ||
| online log in down | Sat, 11/14/2020 - 10:26am | ||
| Says system error at login | Sat, 11/14/2020 - 3:21am | ||
| KeyBank online mobile app not working | Fri, 11/13/2020 - 12:45pm | ||
| online login system down | Thu, 11/12/2020 - 8:25pm | ||
| Can not access online banking through the site or app | Wed, 11/11/2020 - 10:19pm | ||
| Online app is currently unavailable | Mon, 11/09/2020 - 4:14pm | ||
| No one answers the phone. | Mon, 11/09/2020 - 2:38pm | ||
| Cannot make purchase online or access my account | Sun, 11/08/2020 - 3:09am | ||
| Key2benefits Card | Sun, 11/08/2020 - 2:44am | ||
| Down cannot login online | Sun, 11/08/2020 - 2:24am | ||
| Online banking is down, unable to access my account, app is offline tok | Sat, 11/07/2020 - 11:46am | ||
| App offline | Sat, 11/07/2020 - 11:10am | ||
| Key Bank is offline | Sat, 11/07/2020 - 10:53am | ||
| App will not open after 6 pin update | Thu, 11/05/2020 - 11:33am | ||
| App keeps crashing and won’t let me log in | Wed, 11/04/2020 - 12:42pm | ||
| system error | Mon, 11/02/2020 - 8:59am | ||
| App crashes every time it’s opened | Mon, 11/02/2020 - 8:24am | ||
| App won’t stop crashing | Sun, 11/01/2020 - 5:09pm | ||
| cannot log in or access any resources | Sun, 11/01/2020 - 1:37pm | ||
| Can't log in | Sat, 10/31/2020 - 11:15am | ||
| App won’t load | Sat, 10/31/2020 - 6:35am | ||
| Mobile app keeps crashing | Fri, 10/30/2020 - 8:23pm | ||
| Online is unavailable | Wed, 10/28/2020 - 9:52pm | ||
| can't access account | Wed, 10/28/2020 - 9:35pm | ||
| System Error | Sat, 10/24/2020 - 10:38pm | ||
| Online banking | Sat, 10/24/2020 - 10:09pm |
