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website and app won't allow login

Tue, 01/10/2017 - 9:25am - Anonymous
Site: 

Trying to access the my account via theĀ  mobile app and website and its telling me " the user is or password is incorrect. I have my credentials mapped to my iphone with my fingerprint and was accessing the app and website on the morning of 1/9/16, is the site down for maintenance or just down? My password and user id are correct. Please update and advise.

Thanks

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