I've uninstalled and installed the Android mobile app and it's still not working
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my app hasnt worked in 3 weeks i was just told if you have a vpn on your phone shut it off or delete it. thats what the problem is according to a key bank tech,as key bank tracks you in case your phone is stolen or someone is trying to use it elsewhere. i did it and it worked. happy holidays
Thank you so much for sharing! I had the same problem, but after reading your post, I turned off Norton VPN and it's working now.
Comments
my app hasnt worked in 3 weeks i was just told if you have a vpn on your phone shut it off or delete it. thats what the problem is according to a key bank tech,as key bank tracks you in case your phone is stolen or someone is trying to use it elsewhere. i did it and it worked. happy holidays
Thank you so much for sharing! I had the same problem, but after reading your post, I turned off Norton VPN and it's working now.
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