| Issue | Screen | Time & Date | Comments |
|---|---|---|---|
| stuck on check out screen for several hours. tried different browsers, same problem. | Sun, 12/25/2022 - 8:17am | ||
| Stuck on checkout screen | Mon, 12/19/2022 - 6:36pm | ||
| can't place order | Sat, 12/17/2022 - 8:57am | ||
| Can't place order | Sat, 12/17/2022 - 7:19am | ||
| Page hangs when I click Review Order | Fri, 12/16/2022 - 2:10pm | ||
| cant check out | Thu, 12/15/2022 - 12:57pm | ||
| Can't place order | Wed, 12/14/2022 - 6:34pm | ||
| can't place order | Tue, 12/13/2022 - 7:51pm | ||
| Skips | Tue, 12/13/2022 - 5:44pm | ||
| Access denied | Tue, 12/13/2022 - 11:06am | ||
| can't place order |
 |
Mon, 12/12/2022 - 12:45pm | |
| Can't place order. | Sun, 12/11/2022 - 10:44pm | ||
| won't place order | Sat, 12/10/2022 - 2:01pm | ||
| Won't Place Orders | Sat, 12/10/2022 - 10:52am | ||
| Cannot place or review order | Thu, 12/08/2022 - 7:22pm | ||
| Cart won't move to review order or place order (keeps spinning | Sun, 12/04/2022 - 9:42pm | ||
| Circle of death just keeps spinning | Sun, 12/04/2022 - 2:55pm | ||
| spinning durin gcheckout for hours | Fri, 12/02/2022 - 7:51am | ||
| Spinning circle of death for 12 hours | Tue, 11/29/2022 - 6:32am | ||
| cannot complete order | Mon, 11/28/2022 - 10:08pm | ||
| Can't complete checkout | Mon, 11/28/2022 - 11:59am | ||
| Will not place order | Mon, 11/28/2022 - 10:22am | ||
| Cannot log in | Sun, 11/27/2022 - 11:10am | ||
| Cannot place order online | Sat, 11/26/2022 - 1:51pm | ||
| Can't complete order since yesterday | Sat, 11/26/2022 - 11:30am | ||
| Cannot Complete order (stuck on payment screen) | Fri, 11/25/2022 - 1:33pm | ||
| Cannot complete order | Fri, 11/25/2022 - 1:18pm | ||
| Cannot Complete Order | Fri, 11/25/2022 - 11:14am | ||
| Cannot complete order, stuck on payment screen | Sun, 11/20/2022 - 11:29am | ||
| won't order | Sun, 11/20/2022 - 9:01am | ||
| won't process order | Sat, 11/19/2022 - 1:38pm | ||
| wont process order | Sat, 11/19/2022 - 10:21am | ||
| doesn't finish orders | Thu, 11/17/2022 - 10:34pm | ||
| cannot review order & check out | Thu, 11/17/2022 - 5:23am | ||
| will not place order | Sun, 11/13/2022 - 8:08pm | ||
| will not place order | Sun, 11/13/2022 - 7:19pm | ||
| wont place order | Fri, 11/11/2022 - 7:45pm | ||
| Website down again | Fri, 11/11/2022 - 12:14pm | ||
| Website down | Wed, 11/09/2022 - 10:52am | ||
| Won't let me place an order | Tue, 11/08/2022 - 6:51am | ||
| Cant get beyond the main page | Sun, 11/06/2022 - 6:59pm | ||
| Can't order online | Sat, 11/05/2022 - 12:22pm | ||
| can't order online | Wed, 11/02/2022 - 2:27pm | ||
| JCPenney app flickers not loading | Fri, 10/28/2022 - 5:57am | ||
| Page/app won’t load | Thu, 10/27/2022 - 6:27pm | ||
| Shopping part won’t load just flickers | Thu, 10/27/2022 - 4:03pm | ||
| Images won’t load | Thu, 10/06/2022 - 6:53am | ||
| Cannot login for days now | Sat, 10/01/2022 - 4:58pm | ||
| Shopping cart | Sun, 09/25/2022 - 6:37pm | ||
| Only main page loads | Wed, 09/21/2022 - 5:33pm |
