| Issue | Screen | Time & Date | Comments |
|---|---|---|---|
| Checkout Frozen | Sat, 02/11/2023 - 12:59pm | ||
| Site Stuck | Thu, 02/09/2023 - 5:51pm | ||
| Stuck on Review Order Page | Wed, 02/08/2023 - 4:19pm | ||
| Stuck at review order | Tue, 02/07/2023 - 5:38am | ||
| Stuck at processing | Mon, 02/06/2023 - 7:25pm | ||
| Stuck at processing | Mon, 02/06/2023 - 7:25pm | ||
| payment wont go, stuck at review order | Sun, 02/05/2023 - 1:37pm | ||
| App will not open | Fri, 02/03/2023 - 9:39pm | ||
| Malfunctioning | Fri, 02/03/2023 - 6:54pm | ||
| Not accepting card | Fri, 02/03/2023 - 6:52pm | ||
| Review order not working | Fri, 02/03/2023 - 6:37pm | ||
| not working | Fri, 02/03/2023 - 5:34pm | ||
| Cannot complete my purchase | Fri, 02/03/2023 - 4:56pm | ||
| still in review order | Fri, 02/03/2023 - 4:49pm | ||
| cannot place order | Thu, 02/02/2023 - 9:23am | ||
| Can’t go to Review Order | Wed, 02/01/2023 - 7:35pm | ||
| cannot place on line order | Tue, 01/31/2023 - 5:15pm | ||
| Cannot Review Order | Sun, 01/29/2023 - 10:09pm | ||
| Can’t add item to cart | Sun, 01/29/2023 - 6:36am | ||
| Review order not working. Cannot pay for items. | Sat, 01/28/2023 - 9:19pm | ||
| can't log in | Sat, 01/28/2023 - 10:44am | ||
| Haven't been able to use JC Penney website for weeks. Screen freezes. Can't add... | Fri, 01/27/2023 - 6:14am | ||
| Review order not working | Thu, 01/26/2023 - 7:28pm | ||
| Review Order not working | Wed, 01/25/2023 - 4:37pm | ||
| order won't go through | Sun, 01/22/2023 - 3:09pm | ||
| Website not working | Sun, 01/22/2023 - 7:22am | ||
| cannot place order 1/21/2023 9:25 pm PST | Sat, 01/21/2023 - 9:35pm | ||
| cannot place order | Fri, 01/20/2023 - 7:39pm | ||
| Review Order / Place Order not working | Fri, 01/20/2023 - 11:01am | ||
| Unable to place order online | Thu, 01/19/2023 - 12:37am | ||
| I placed order 4 times (2 via online, 1 over phone,1 at store) - order missing | Wed, 01/18/2023 - 7:56pm | ||
| cant place order | Mon, 01/16/2023 - 9:02pm | ||
| cant review order | Mon, 01/16/2023 - 6:31pm | ||
| Can't place order | Mon, 01/16/2023 - 12:13pm | ||
| Can't complete order | Sun, 01/15/2023 - 3:55pm | ||
| stuck on Cart "Place Order" screen for two hours | Sat, 01/14/2023 - 3:28pm | ||
| Stuck at checkout screen - been trying for last 2 weeks! | Sat, 01/14/2023 - 8:51am | ||
| Can't place order | Fri, 01/13/2023 - 4:29pm | ||
| Can't Place Order | Fri, 01/13/2023 - 4:10pm | ||
| Can't log in to view credit card account | Thu, 01/12/2023 - 5:07pm | ||
| can't place online order | Wed, 01/11/2023 - 5:49pm | ||
| Can't Review / Complete my Online Order. | Wed, 01/11/2023 - 7:20am | ||
| Can't Review Order at Checkout | Wed, 01/11/2023 - 6:11am | ||
| Can't complete checkout | Tue, 01/10/2023 - 2:29pm | ||
| can't complete order | Mon, 01/09/2023 - 1:04pm | ||
| Can't complete order | Sat, 12/31/2022 - 8:32pm | ||
| can place order | Fri, 12/30/2022 - 11:38am | ||
| Won't complete order | Thu, 12/29/2022 - 11:22pm | ||
| cannot place order | Thu, 12/29/2022 - 8:50am | ||
| Can't complete check-out; processes endlessly | Mon, 12/26/2022 - 10:20am |
