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Cannot retrieve the payment data

Sun, 08/30/2020 - 6:02pm - Anonymous
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Dave Gray on

I am trying to order online but when I get to the payment screen I just keep getting the error message "Cannot retrieve the payment data". I have tried in Opera, Firefox and Edge on my laptop, and in Opera on two different phones. Any ideas?

Cheers Dave

AT on

I am having the exact same problem as dave. Tried Phone, Safari and Chrome...

Barney Lodge on

Same issue

Dave Gray on

Holding on for their support centre for 15 minutes so far, no answer yet but some nice festive music...

Dave Gray on

Got through after 25 minutes, they are aware of the problem and their IT team are looking into it at the moment, hope to have it fixed in a couple of hours. They have just put a banner at the top of the website saying this.

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