| Issue | Screen | Time & Date | Comments |
|---|---|---|---|
| Can’t log in | Mon, 09/09/2024 - 12:50pm | ||
| Cannot log in to my account | Wed, 09/04/2024 - 12:33pm | ||
| can't log in or reach customer service | Wed, 09/04/2024 - 11:56am | ||
| app.identityguard.com | Tue, 09/03/2024 - 8:59pm | ||
| Unable to log into my account all week | Thu, 08/29/2024 - 6:36am | ||
| still down and not responding . call center not responsive | Tue, 08/27/2024 - 2:22pm | ||
| Unable to log in, waited forever when call g customer support | Tue, 08/27/2024 - 9:01am | ||
| Cannot Log In & Cannot Reach Customer Service | Mon, 08/26/2024 - 5:49pm | ||
| site and support not reachable | Mon, 08/26/2024 - 11:58am | ||
| Cannot login or phone | Mon, 08/26/2024 - 10:08am | ||
| Login issues | Mon, 08/26/2024 - 8:48am | ||
| Can’t log in | Mon, 08/26/2024 - 7:57am | ||
| Can't login | Mon, 08/26/2024 - 3:14am | ||
| Can't log in | Mon, 08/26/2024 - 12:36am | ||
| Can’t login | Sat, 08/24/2024 - 8:33am | ||
| Setting up new account | Fri, 08/23/2024 - 2:06pm | ||
| Can't access account, no response to calls or emails | Wed, 08/21/2024 - 10:54am | ||
| cannot login or access my account | Sun, 08/18/2024 - 11:30am | ||
| Log in errors | Mon, 08/05/2024 - 10:02am | ||
| cannot log in | Fri, 06/14/2024 - 11:00am | ||
| Will give me 2FA code but nowhere to enter it | Sat, 04/06/2024 - 3:40pm | ||
| can't login | Thu, 03/21/2024 - 6:32am | ||
| can't login | Fri, 02/16/2024 - 5:08am | ||
| can't login | Fri, 02/16/2024 - 5:08am | ||
| can't login | Mon, 02/05/2024 - 8:48am | ||
| It sucks | Tue, 01/30/2024 - 10:32pm | ||
| Unknown error occurred | Sun, 01/28/2024 - 12:01am | ||
| unable to log in to IdentityGuard for several days using their signin button | Mon, 01/08/2024 - 5:08pm | ||
| can't log in and non responsive | Mon, 01/08/2024 - 9:30am | ||
| Unable log in | Wed, 01/03/2024 - 2:05pm | ||
| Can't log in | Wed, 01/03/2024 - 1:32pm | ||
| login page 404 error - Can't login | Fri, 12/29/2023 - 6:41am | ||
| Can't log in | Tue, 12/12/2023 - 2:44pm | ||
| Can't log in |
 |
Tue, 12/12/2023 - 1:05pm | |
| Cannot Log Into Identity Guard GG | Sat, 11/25/2023 - 6:42pm | ||
| Pages won't load | Wed, 11/15/2023 - 7:55am | ||
| Can't log in | Wed, 11/08/2023 - 10:31am | ||
| Won't let me log in | Sun, 11/05/2023 - 3:48pm | ||
| Can’t login | Sun, 10/29/2023 - 4:38pm | ||
| can't log in | Sat, 10/28/2023 - 5:25am | ||
| Log in not working | Sun, 10/15/2023 - 8:01am | ||
| Can't login | Thu, 08/03/2023 - 7:58am | ||
| Can’t log in | Wed, 07/26/2023 - 10:06am | ||
| Can't log in | Sat, 07/15/2023 - 9:58am | ||
| can't log in | Fri, 06/09/2023 - 9:06am | ||
| Can't log in | Sun, 05/14/2023 - 4:27pm | ||
| Can't Log in | Sat, 05/13/2023 - 5:27am | ||
| IDENTITY VAULT AND ACCOUNT INFO NOT SHOWING UP | Tue, 05/09/2023 - 12:23am | ||
| Can't Log In | Mon, 05/08/2023 - 4:07pm | ||
| Phone numbers don’t work | Thu, 05/04/2023 - 11:46am |
