Cannot Get On to Outlook (Hotmail)

Sandra Jackson McCrea's picture

Good Morning,

I can access some MSN webpages, but none of the "live" webpages. I could not even access the "help" page.  Is the site down?


Mark Rose on

I haven't been able to access my Hotmail account on this computer since 31 December 2014.  I can access my Hotmail from my work laptop using my home network.  Thought I had the issue narrowed down to four .dll files missing.  However, I noted these files are also absent on my work laptop, which uses the same OS (Win7/64).

I can be reached at


[email protected]

Best regards.

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