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Error retrieving upcoming stays

Wed, 03/03/2021 - 6:17pm - Anonymous
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Can't check in or out with the app. Can't get digital key. Keep getting error that says "error retrieving upcoming stays please drag down to try again". Have tried again and again. Deleted app and downloaded again. Same issue. Had this issue since 2/25/21. 

Comments

Kimberly R Zeller on

The stays load but it can't retrieve any data if I select my stay and I'm unable to make new reservations or retrieve account information.

Jhs on

Cant see upcoming stay on Hilton app. Can't select room or digital key 

 

Brad on

I have been experiencing the exact same problem and error messages.  Tried to re-download the Hilton app but still did not correct the issue...

David Ruskin on

Same problem here.  Frustrating.  Been like this for several days.  Deleted and reinstalled App but same issue.

David Ruskin on

A fix for this.....

 

Sign out of App.

Delete App.

Restart phone.

Install App

Sign in


If you don't sign out of App first this doesn't work....

David 

 

 

TA on

That worked for me. Thank you!

Jeremy on

That worked! thanks 

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