| Issue | Screen | Time & Date | Comments |
|---|---|---|---|
| says entering wrong information but I am entering the correct information | Thu, 05/18/2023 - 4:51am | ||
| App not loading | Tue, 05/16/2023 - 11:42am | ||
| App not loading | Tue, 05/16/2023 - 5:41am | ||
| Login connection issue | Tue, 05/16/2023 - 4:58am | ||
| Can’t transfer money | Mon, 05/15/2023 - 10:24pm | ||
| Can’t log in | Thu, 05/11/2023 - 7:18am | ||
| Can't log in | Tue, 05/09/2023 - 6:02pm | ||
| Cannot log in: "Invalid User ID or Password" Correct login credentials | Tue, 05/09/2023 - 8:37am | ||
| Cannot log in: "Invalid User ID or Password" Correct login credentials | Tue, 05/09/2023 - 4:09am | ||
| Mobile banking app | Mon, 05/08/2023 - 4:05am | ||
| Cant log n | Mon, 05/08/2023 - 2:29am | ||
| App not working again! | Sun, 05/07/2023 - 4:21am | ||
| Fifth Third App not working AGAIN!!! | Fri, 05/05/2023 - 5:45pm | ||
| Technical difficulties. Helplines are down. | Tue, 05/02/2023 - 7:19am | ||
| Can't log in | Tue, 05/02/2023 - 6:37am | ||
| Cant log in | Mon, 05/01/2023 - 1:35pm | ||
| Can't log ink | Mon, 05/01/2023 - 8:52am | ||
| Can't transfer money | Mon, 05/01/2023 - 5:50am | ||
| Can’t access transactions | Mon, 05/01/2023 - 5:10am | ||
| Can’t access transactions | Mon, 05/01/2023 - 4:51am | ||
| Can’t access transactions | Mon, 05/01/2023 - 4:27am | ||
| can't log in | Sat, 04/29/2023 - 7:07am | ||
| Unable to log in | Fri, 04/28/2023 - 3:32pm | ||
| Can't login getting errors | Fri, 04/28/2023 - 3:16am | ||
| Can not login | Fri, 04/28/2023 - 3:12am | ||
| Mobile browser banking is work, app is down | Thu, 04/27/2023 - 9:56am | ||
| canit login to account | Thu, 04/27/2023 - 9:21am | ||
| App not loading accounts | Thu, 04/27/2023 - 8:38am | ||
| App not loading |
 |
Thu, 04/27/2023 - 8:37am | |
| Unable to log in | Wed, 04/26/2023 - 7:00am | ||
| online and mobile not working | Mon, 04/24/2023 - 5:36pm | ||
| Accounts not showing online | Sun, 04/23/2023 - 10:45am | ||
| Deposit not showing in the acct detail but is showing in account balance | Thu, 04/20/2023 - 3:44am | ||
| App not allowing mobile deposits | Tue, 04/18/2023 - 9:41pm | ||
| Unable to log in | Tue, 04/18/2023 - 9:14am | ||
| App keeps loading but not opening | Tue, 04/18/2023 - 6:09am | ||
| Cannot log in or change login info | Mon, 04/17/2023 - 9:37am | ||
| App not allowing login | Mon, 04/17/2023 - 6:18am | ||
| Can't log in app or website | Sat, 04/15/2023 - 9:23am | ||
| Can't login since th 14th | Sat, 04/15/2023 - 8:41am | ||
| Locked out due too many unsuccessful log in attempts |
 |
Fri, 04/14/2023 - 7:20pm | |
| Can not login | Fri, 04/14/2023 - 12:24pm | ||
| Can't log in can't reach customer service | Fri, 04/14/2023 - 4:42am | ||
| Can't transfer or make a payment | Thu, 04/13/2023 - 11:31pm | ||
| Can't log in | Thu, 04/13/2023 - 10:19pm | ||
| Mobile app down | Thu, 04/13/2023 - 8:23pm | ||
| Can’t log in | Thu, 04/13/2023 - 10:48am | ||
| Unable to login | Thu, 04/13/2023 - 8:52am | ||
| Can't transfer money | Thu, 04/13/2023 - 8:48am | ||
| Can't log in | Thu, 04/13/2023 - 5:00am |
