Site: Fifth Third BankI try to log on but it tells me it doesn't recognize my pw and user name. Add new comment Comments Will not recognize my user and password on the app but works online. reply iphone app allegedly does not recognize name or password and i have been on hold for customer service for 32 minutes at this point without having even reached an agent or been given any sort of recorded announcement as to an outage. Ugh. reply Add new comment Your name * E-mail * The content of this field is kept private and will not be shown publicly. Comment * Notify me when new comments are posted HnvyPg Enter the code above * Enter the code without spaces.