Site: Fifth Third Banki am on hold for an agent. wait time stated to be 12 to 15 minutes due to heavy call volume. Add new comment Comments Spoke with Fifth Third Bank rep on 07/05/2017 and was told that they know of the problem and are currently working on it with Quicken.As of 07/06/2017 9:00 AM still unable to connect to Fifth Third Bank with Quicken Direct Connect. reply it's now back up and running (accessible through Quicken Direct Connect).07/07/2017 reply Add new comment Your name * E-mail * The content of this field is kept private and will not be shown publicly. Comment * Notify me when new comments are posted HpG3tg Enter the code above * Enter the code without spaces.