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Can not sign in with corrected password

Sun, 10/10/2021 - 9:22am - Anonymous
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Entered correct user name and password several times. Each time resulted in error message: "We were unable to find an account matching the information provided. Please try again."

Comments

James Ward on

After reporting this a couple weeks ago, I spoke to a representative today that after checking said you all are aware of the problem. Still PLEASE get this fixed.

Anonymous2022 on

Same thing happening to me. I contacted a customer servy rep, they told me to reset the password. Not what I asked. I reset it multiple times. I get this error "We were unable to find an account matching the information provided. Please try again."

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