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"System Unavailable" for new user enrollment

Tue, 08/09/2022 - 7:06pm - Anonymous

"System Unavailable" on submission of 3rd screen of new user enrollment (license tag and vehicle make/model), 9 August 2021 first ca. 3:30 PM EDT, then ca. 10:00 PM EDT.  Occurs both entering for "E-Z Pass On-the-Go" enrollment and for simple new user enrollment.  Subject vehicle is a rental with VA tag, user address is NC.

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William Clay on

6:30 AM 10 Aug 2022: 

We're sorry, the system is unavailable. Please try again later. 

Orignal poster here. 3rd failed session in last 18 hours.  I need this pass operational starting tomorrw for a 2-week tour of NY State with a rental car for which I will be forcepd to pay the rental company extra service charges in addition to tolls ... not to mention the $25 cost of an E-ZPass I cannot use.  This is not a good "Welcome" to the State of New York.

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