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W King on

Sorry to hear that.I had to sign in as a guest to complete my order.Don't expect any help from custoimer service or the tech's who are supposed to be working to fix the problem.After trying 3 internet browsers without success, here it is a year later,I'm still waiting to speak to a live customer service agent. so finally I called 1800-966-6546 then I pressed 3 and then 5 and was able to speak to a walmart agent.Hope this helps.