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Sony Xperia ion / Sony "manufacturer" filter not found

Mon, 07/16/2012 - 1:54pm - Anonymous
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Since at least Thursday July 12th, the Sony manufacturer filter option was removed - and the outdated Sony Ericsson manufacturer filter option remains - but shows no phones.

Before this the Sony Xperia ion phone was found with the Sony manufacturer filter, but now the only way to find it is to "show all phones", and sort by Price High/Low, and scroll to the $99 range.

Also, the "Newest Arrivals" filter doesn't show the Sony Xperia Ion, and the phone has only been out for 2 weeks.  The ion should be in that list.

Searching in the text box on the top right of the phones list page for 'sony ion' shows the Sony Xperia ion, and 2 accessories, but the photo/picture links are broken so the images are replaced with the broken link icon.

I reported this last Thursday and today Monday July 16 the problems still exist.

I would like to send friends to the site to see the Sony Xperia ion, but they reported back they couldn't find it.  Unless you know what to search for, and are persistant, the Sony Xperia ion can't be found on the ATT site, only 2 weeks after release.

When I called in to report the problem last week, the 611 person actually told me that the phone had been canceled, and it wasn't available - because he couldn't find it on the site!  I had to walk him through finding it...

Imagine if the movie theaters flubbed listing the show times for Spiderman 1 week after release, and people couldn't find a listing - do you think your "box office" will do any better when people can't find the product?

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