Can we file a class-action lawsuit against OkCupid for locking users out of their accounts without reason? This seems more than simply unethical. It screams illegal. Customers and the public at large have rights. The same way a gym cannot simply kick you out without reason, a web service such as OkCupid cannot simply refuse service without a valid reason.
Either way---how much will people put up with? They have been exposed for running experiments, such as manipulating the match and enemy percentages. And now there are years worth of customer complaints online, with more coming every day. And these are not your run-of-the-mill complaints. These are serious complaints that hint at discriminatory or, at least, reckless practices that violate customer rights.
I personally have no desire to use OkCupid again. But I am so pissed off that I actually want to see them sued and exposed publicly for their practices. I want the public to know what they do and to say "Huh, I will never use OkCupid".
Can we file a class-action lawsuit against OkCupid for locking users out of their accounts without reason? This seems more than simply unethical. It screams illegal. Customers and the public at large have rights. The same way a gym cannot simply kick you out without reason, a web service such as OkCupid cannot simply refuse service without a valid reason.
Either way---how much will people put up with? They have been exposed for running experiments, such as manipulating the match and enemy percentages. And now there are years worth of customer complaints online, with more coming every day. And these are not your run-of-the-mill complaints. These are serious complaints that hint at discriminatory or, at least, reckless practices that violate customer rights.
I personally have no desire to use OkCupid again. But I am so pissed off that I actually want to see them sued and exposed publicly for their practices. I want the public to know what they do and to say "Huh, I will never use OkCupid".