From your remote "menu" button look for a software update. I'm not familiar with your specific TV, but it seems, at least with Samsung, that the TV software is separate from the "smart hub (app screen)." My smart hub always updates, so I never even thought about it. Once I used the menu option for software update, I could use Netflix again. using the update within the app screen was useless. Seems to be a misconnect with updates across the board!
From your remote "menu" button look for a software update. I'm not familiar with your specific TV, but it seems, at least with Samsung, that the TV software is separate from the "smart hub (app screen)." My smart hub always updates, so I never even thought about it. Once I used the menu option for software update, I could use Netflix again. using the update within the app screen was useless. Seems to be a misconnect with updates across the board!