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Laurie on

I tried the hard wire approach and it did not work. This is the email I receieved this weekend:

 

Hi Laurie,

 

 

 

There is a patch that is coming in early March that will fix Netflix issues. If you would like to go forward with the service we could  set that up for you but there is no guarantee that having a technician out to look at the television will resolve the issue without the fix from Netflix.

 

 

 

Thank you,

 

 

 

Jamal T.

 

Samsung Electronics America