I called and CSR told me there were NO ISSUES/ Supervisor admitted there were
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After the CSR told me there were NO ISSUES on their end and knew of no problems, she wanted to help me fix the problem on my end. I insisted on speaking with a supervisor. On hold for over 10 minutes. The supervisor was at least honest with me and said they did know of issues but did not know what the problem was or a time frame to fix it. It cost me 13 minutes on my cell phone.