COMPLAIN TO BANK OF AMERICA - I just called and the rep said they have had NO complaints
All,
Please ensure you complain to Bank of America. I have been trying to get in via the mobile device (phone) AND my laptop (regular site) without success for about 30 minutes. Then I called web support and waited for about a minute for a representative. About 15 seconds before he answered, I was able to get in. I told him of the issue of not being able to connect and he said that they weren't aware of any issues!!! I told him all you have to do is google bank of america website down and you will see people complaining. He put me on hold and said, they haven't received ANY complaints on it and when it happens again to immediately call them. I will definitely not wait next time, I will call them after I'm unable to get in after a minute or two.