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Fri, 01/25/2013 - 4:17pm - Anonymous
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I was on the phone with a technical advisor 2 days ago.  He didn't know that other people were having trouble with this also.  I'm glad i found these other reports because i see i am not alone.  i was  ready to trash my computer.  I have been waiting for a phone call because the tech said he was elevating the problem and i would recieve a call.